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Shinsei Servicing Company (Shinsei Servicer)
Nihonbashi Muromachi Nomura Building, 12th Floor
4-3, Nihonbashi-muromachi 2-chome, Chuo-ku, Tokyo
103-0022 Japan
Division Directory
Please use the following directory to contact a representative from one of Shinsei Servicer's divisions directly.
| Shinsei Servicer Representative | TEL: +81-3-6880-6450 |
| Asset Management Division | TEL: +81-3-6880-6460 |
| Non-Recourse Loan Division | TEL: +81-3-6880-6510 |
| Retail Loan Division | TEL: +81-3-6880-6550 |
| Portfolio Management Division | TEL: +81-3-6880-6480 |
| Advisory Team | TEL: +81-3-6880-6460 |
Customer Services and Personal Information Inquiries
For those customers wishing to express their opinions, file a complaint, or receive consultation regarding Shinsei Servicer, or for those customers who have inquiries regarding the handling of personal information, please contact our representatives at the following telephone number or e-mail address.
TEL: +81-3-6880-6500
E-mail: sscinfo@shinseiservicing.com
Business hours: 9 am to 5 pm (weekdays, Japan Standard Time)
Loan Servicers Association of Japan, Claims Center
Shinsei Servicer is a member company of the Loan Servicers Association of Japan, which has established a Claims Center to handle claims and provide consultation regarding its member companies. The Center can be reached at the following telephone number.
Claims Center
TEL: +81-3-3221-6711 (Japanese only)
Business hours: 10 am to 12 pm and 1 pm to 4 pm (weekdays, Japan Standard Time)
Website: http://www.servicer.or.jp/ (Japanese only)