|
Procedures based on Personal
Information Protection Law
The following are the procedures
based on the Personal Information Protection Law.
Notification
on the use objective of personal information
Disclosure
of personal information
Correction,
addition and deletion (hereafter, correction) of personal
information
Suspension
of use, deletion or suspension of provision to a third party
of personal information (hereafter, use suspension)
Reporting
claims concerning personal information
[Use objectives and
items, and the notification requesting procedure for handling
personal information]
Use objectives
The following is the use objective for personal information
handled by the Company
*Management and collection
of specified monetary claims
*Administrative affairs agency for securitization structures
*Management affairs agency for special purpose companies
*Administration affairs agency for debt management
*Consulting
*Administrative agency affairs upon completion of lease
claim and other management and collection operations
*Personnel affairs
Handled
personal information items
The following
are the personal information items concerning personal debtors,
guarantors, etc. that are handled by the Company.
- Basic personal information
of the concerned individual
Name, address, phone number, date of birth, occupation and
gender
- Information on use objectives
Original debtor, present debtor, loan date, loan amount,
loan interest rate, liability interest rate, debt type,
repayment deadline, assets, liabilities, debt balance, repayment
record, collateral, guarantee, bank account, negotiation
records, legal procedure records, record of obtaining/returning
debt certificate, etc.
Methods
for requesting notification of use objective
The following procedure can be followed to request notification
of the use objectives for personal information items handled
by the Company.
- Please contact the following
desks when requesting use objectives. The Company shall
send a Personal Information Use Objective Notice Request
to the address registered with the Company for the individual
on whom the information concerns after the Company asks,
for identity confirmation purposes, for the name, address,
etc. of the individual on whom the information concerns
and the individual making the request of the use objective
notice. When contacting the Company's offices, please have
the received notice on hand if we have mailed such to you.
[Contact Desks]
*For individuals whose transaction desk is the Asset Management
Division
Asset Management Division
Personal information representative
TEL: 03-5157-1551 10:00-17:00 (weekdays)
*For individuals whose
transaction desk is the Non-Recourse Loan Division
Non-Recourse Loan Division
Personal information representative
TEL: 03-5157-1663 10:00-17:00 (weekdays)
*For individuals whose
transaction desk is the Retail Loan Division
Retail Loan Division
Personal information representative
TEL: 03-5157-1691 10:00-17:00 (weekdays)
*For
individuals whose transaction desk is the Leasing Business
Division
Leasing Business Division
Personal information representative
TEL;03-5157-1551 10:00-17:00（weekdays)
*For individuals with
other transactions
General Affairs Division
Personal information representative
TEL: 03-5157-1661 10:00-17:00 (weekdays)
- Fill out the necessary
items on the Personal Information Use Objective Notice Request
that we send you and mail it back to the Company in the
enclosed envelope. We shall then mail the Personal Information
Use Objective Notice to you at a later date.
Fees
A fee of 1,050 yen (including consumption tax) per request
shall be incurred for a use objective notice. Therefore, the
Company shall enclose the use objective notice request fee
invoice with the Personal Information Use Objective Notice
Request or send it separately. Please make sure to deposit
the funds. The said request fee must be paid in advance.
Notes
of Precaution
- Please understand that
the Company has established "Methods for Companies
Handling Personal Information to Receive Disclosure Requests"
in accordance with Article 29-1 of the Personal Information
Protection Law and Article 7 of its enforcement rules.
- Although an agent may request
the notice of use objectives for personal information, the
Company shall only send the Personal Information Use Objective
Notice to the concerned individual. In addition, agents
are legally limited to "Legal representatives consisting
of legal guardians for minors or adults" and to "Agents
entrusted by the concerned individual to request disclosure."
- There are instances where
requests cannot be met due to the designations of Article
18-4 in the Personal Information Protection Law.
[Disclosure Requesting
Procedure]
Method
for requesting disclosures
Please follow the following procedure for requesting the disclosure
of personal information handled by the Company.
- Please contact the following
desks when requesting disclosure. The Company shall send
a Personal Information Disclosure Request to the address
registered with the Company for the individual on whom the
information concerns after the Company asks, for identity
confirmation purposes, for the name, address, etc. of the
individual on whom the information concerns and the individual
making the request of the use objective notice. When contacting
the Company's offices, please have the received notice on
hand when we have mailed such to you.
[Contact Desks]
*For individuals whose transaction desk is the Asset Management
Division
Asset Management Division
Personal information representative
TEL: 03-5157-1551 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Non-Recourse Loan Division
Non-Recourse Loan Division
Personal information representative
TEL: 03-5157-1663 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Retail Loan Division
Retail Loan Division
Personal information representative
TEL: 03-5157-1691 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Leasing Business Division
Leasing Business Division
Personal information representative
TEL;03-5157-1551 10:00-17:00（weekdays)
*For
individuals with other transactions
General Affairs Division
Personal information representative
TEL: 03-5157-1661 10:00-17:00 (weekdays)
- Fill out the necessary
items on the Personal Information Disclosure Request that
we send you and mail it back to the Company in the enclosed
envelope. We shall then mail the Personal Information Disclosure
Report to you at a later date.
Fees
A fee of 1,050 yen (including consumption tax) per request
shall be incurred for a disclosure request. Therefore, the
Company shall enclose the disclosure request fee invoice with
the Personal Information Disclosure Request or send it separately.
Please make sure to deposit the funds. The said request fee
must be paid in advance.
Notes
of Precaution
- Please understand that
the Company has established "Methods for Companies
Handling Personal Information to Receive Disclosure Requests"
in accordance with Article 29-1 of the Personal Information
Protection Law and Article 7 of its enforcement rules.
- Although an agent may request
the disclosure of personal information, the Personal Information
Disclosure Report shall only be sent to the concerned individual.
In addition, agents are legally limited to "Legal representatives
consisting of legal guardians for minors or adults"
and to "Agents entrusted by the concerned individual
to request disclosure."
- There are instances where
requests cannot be met due to the designations of Article
25-1 in the Personal Information Protection Law. Please
note and accept beforehand that the fees shall not be refunded
in such a circumstance.
- Please contact the Company's
transaction desks regarding the procedure for issuing a
balance certificate.
[Procedure for requesting
corrections]
Methods
for requesting corrections
Please note that corrections for personal information handled
by the Company can be made according to the following procedure.
- Please contact the following
desks when requesting corrections. The Company shall send
a Personal Information Disclosure Request to the address
registered with the Company for the individual on whom the
information concerns after the Company asks, for identity
confirmation purposes, for the name, address, etc. of the
individual on whom the information concerns and the individual
making the request of the use objective notice. When contacting
the Company's offices, please have the received notice on
hand when we have mailed such to you.
[Contact Desks]
*For individuals whose transaction
desk is the Asset Management Division
Asset Management Division
Personal information representative
TEL: 03-5157-1551 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Non-Recourse Loan Division
Non-Recourse Loan Division
Personal information representative
TEL: 03-5157-1663 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Retail Loan Division
Retail Loan Division
Personal information representative
TEL: 03-5157-1691 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Leasing Business Division
Leasing Business Division
Personal information representative
TEL;03-5157-1551 10:00-17:00（weekdays)
*For
individuals with other transactions General Affairs Division
Personal information representative
TEL: 03-5157-1661 10:00-17:00 (weekdays)
- Fill out the necessary
items on the Personal Information Correction Notice Request
that we send you and mail it back to the Company in the
enclosed envelope. Please also enclose any materials that
serve as the reasoning for the correction. We shall then
mail the Personal Information Correction Notice to you at
a later date.
Notes
of Precaution
- Please understand that
the Company has established "Methods for Companies
Handling Personal Information to Receive Disclosure Requests"
in accordance with Article 29-1 of the Personal Information
Protection Law and Article 7 of its enforcement rules.
- Although an agent may request
personal information correction notices, the Personal Information
Correction Notice shall only be sent to the concerned individual.
In addition, agents are legally limited to "Legal representatives
consisting of legal guardians for minors or adults"
and to "Agents entrusted by the concerned individual
to request disclosure."
[Methods for requesting
use suspension]
Methods
for requesting use suspension
Please note that the following procedure may be followed to
request the suspension of use of personal information handled
by the Company.
- Please contact the following
desks when requesting the suspension of use. The Company
shall send a Personal Information Disclosure Request to
the address registered with the Company for the individual
on whom the information concerns after the Company asks,
for identity confirmation purposes, for the name, address,
etc. of the individual on whom the information concerns
and the individual making the request of the use objective
notice. When contacting the Company's offices, please have
the received notice on hand when we have mailed such to
you.
[Contact Desks]
*For individuals whose transaction
desk is the Asset Management Division
Asset Management Division
Personal information representative
TEL: 03-5157-1551 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Non-Recourse Loan Division
Non-Recourse Loan Division
Personal information representative
TEL: 03-5157-1663 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Retail Loan Division
Retail Loan Division
Personal information representative
TEL: 03-5157-1691 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Leasing Business Division
Leasing Business Division
Personal information representative
TEL;03-5157-1551 10:00-17:00（weekdays)
*For
individuals with other transactions General Affairs Division
Personal information representative
TEL: 03-5157-1661 10:00-17:00 (weekdays)
- Fill out the necessary
items on the Personal Information Use Suspension Notice
Request that we send you and mail it back to the Company
in the enclosed envelope. Please also enclose any materials
that serve as the reasoning for suspending use. We shall
then mail the Personal Information Use Suspension Notice
to you at a later date.
Notes
of Precaution
- Please understand that
the Company has established "Methods for Companies
Handling Personal Information to Receive Disclosure Requests"
in accordance with Article 29-1 of the Personal Information
Protection Law and Article 7 of its enforcement rules.
- Although an agent may request
the notice of use suspension for personal information, the
Company shall only send the Personal Information Use Suspension
Notice to the concerned individual. Agents are legally limited
to "Legal representatives consisting of legal guardians
for minors or adults" and to "Agents entrusted by the concerned
individual to request disclosure."
- There are instances where
requests cannot be met due to the designations of Article
27-1 in the Personal Information Protection Law.
[Procedures for filing
claims]
Method
for filing claims
Please note that the following procedure can be observed to
file claims concerning personal information handled by the
Company.
- Please contact the following
desks when filing claims. The Company shall accept the filed
claim after inquiring of the name, address, contact, etc.
of the party filing the claim. Please have the received
notice on hand when contacting us.
[Contact Desks]
*For individuals whose transaction desk is the Asset Management
Division
Asset Management Division
Personal information representative
TEL: 03-5157-1551 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Non-Recourse Loan Division
Non-Recourse Loan Division
Personal information representative
TEL: 03-5157-1663 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Retail Loan Division
Retail Loan Division
Personal information representative
TEL: 03-5157-1691 10:00-17:00 (weekdays)
*For individuals whose transaction
desk is the Leasing Business Division
Leasing Business Division
Personal information representative
TEL;03-5157-1551 10:00-17:00（weekdays)
*For
individuals with other transactions
Compliance Division
Personal information representative
TEL: 03-5157-1661 10:00-17:00 (weekdays)
*[Competent Minister]
Research and Statistics Division, Judicial System and Research
Department, Minister's Secretariat, Ministry of Justice
1-1-1 Kasumigaseki, Chiyoda Ward, Tokyo
TEL: 03-3580-4111
URL: www.moj.go.jp
*Certified Personal Information
Protection Body
Loan Servicers Association of Japan
No. 2 Kinyu Zaisei Jijyo Building
17 Minami-motomachi, Shinjuku Ward, Tokyo
TEL: 03-5368-6191
FAX: 03-5368-6192
URL: www.servicer.gr.jp
- When filing a claim, please
note that other procedures are in place for personal information
requests related to use
objective notices, disclosure,
corrections,
additions, deleting, use
suspension (including suspending provision to third
parties) and erasure. Please check these sections on this
website.
|
